• Management will complete our Customer Service Report on a monthly basis
• Routinely measure over 13 critical standards
• Audits are completed by on-site and management support
• Regular polling of existing customers on key service quality indicators
• Data collected is tracked by category and regularly reviewed
Superior Hiring & Training Protocol• List of Critical Success Factors.
• List of Critical Business Issues.
• Assessment of all functional unit processes.
• List of key process that impact service levels.
• Action Plan for Process Improvement.
• Action Plan for Process Management
(Strategy Implementation linking goals and objectives, Business Planning, Learning and Growth, Clarifying the Vision).
• We adjust our site mission, focus and planning to positively influence your service• Guardian understands the need for flexible and creative programs that swiftly address issues
Guardian Guard Services 18000 W. Eight Mile Rd. Southfield, MI 48075
1.800.482.7387 guardianguards.com
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